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Jonathan
R. Cohen
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Legislating Apology: The Pros and Cons,
70 University of Cincinnati Law Review 3 (forthcoming 2002).
Should apologies be admissible into evidence as proof of fault in civil cases? The past several years have seen a tremendous rise in "apology legislation" designed to exclude apologies from admissibility into evidence. For example, in 2000 and 2001, California and Florida respectively enacted laws barring apologetic expressions of sympathy ("I'm sorry that you are hurt") but not fault-admitting apologies ("I'm sorry that I injured you") after accidents from introduction into evidence as proof of fault. Other states are now debating proposed apology legislation, including bills that would exclude fault-admitting apologies from evidence. As apologies can be central elements in preventing and settling lawsuits, such legislation has the potential to dramatically affect dispute resolution and legal practice. Article examines policy arguments that can be made supporting and opposing such legislation and offers remaining questions for future research.
When People are the Means: Negotiating with Respect,
14 Georgetown Journal of Legal Ethics 739 (2001).
Most scholarship on negotiation ethics has focused
upon the topics of deception and disclosure. Article
argues for considering a related, but distinct, ethical
domain within negotiation ethics. In contrast to most
forms of human interaction, a clear purpose of negotiation
is to get the other party to take an action on one’s
behalf, or at least to explore that possibility. This
gives rise to a core ethical tension in negotiation,
object-subject tension: how does one reconcile the
fact that the other party is a potential means to
one’s ends with general ethical requirements
for treating people? In response, I argue that there
is a general moral duty to respect other people, a
duty which is not overridden by the fact of negotiation.
I examine the nature of this duty and its implications
for both direct principal-to-principal negotiations
and legal negotiations conducted indirectly through
lawyers.
Apology and Organizations: Exploring an Example from Medical Practice,
27 Fordham Urban Law Journal 1447 (2000).
In
1987, the Veterans Affairs Medical Center in Lexington,
KY, took a surprising ste: they decided that when
they made a medical error they would truly “come
clean” and fully assume responsibility for the
error, including apologizing for it. Over the next
decade, they went from being one of the highest to
among the lowest net legal cost hospitals in the VA
system. This paper uses that experience as a springboard
for exploring the potential for the use of apology
by organizations. Topics discussed include (1) the
impact of apology on learning to prevent future errors;
(2) divergent interests toward apology stemming from
principal-agents tensions in employment, risk preferences,
and sources of insurance; (3) non-pecuniary benefits
of apology to corporate morale, productivity and reputation;
(4) standing and scope when apologizing; and (5) the
articulation of policies toward injuries to others.
Introduction to Negotiating on Behalf of Others, Robert H. Mnookin and Jonathan Cohen [Mnookin, Lawrence E. Susskind, and Pacey C. Foster, eds., 1- 20 (Sage 1999).]
Attorneys
structuring settlements for clients . . . diplomats
drafting treaties on behalf of governments . . . sports
agents representing athletes . . . managers bargaining
with union representatives. How could nations, companies,
and unions negotiate if not through agents? At other
times, a principal has the option of negotiating directly
but elects to use an agent believing that will produce
better results. How do agents affect negotiations?
How should principals and agents act when negotiations
involve agents? Purpose of book is to systematically
explore the impact of agency on negotiation and how
parties should respond to it.
Advising Clients to Apologize,
72 Southern California Law Review 1009 (1999).
Apology
can be a key ingredient, if not the key ingredient,
to resolving a dispute. Yet lawyers rarely discuss
possibility with clients. Should lawyers discuss the
possibility of apology with clients more often? Article
examines some benefits and costs of apology to a client
in civil cases and argues on its behalf. Also suggests
factors to which lawyers should be sensitive and offers
model apologies in several common legal disputes.
Concludes by considering legal reforms concerning
apology and some ethical aspects of advising clients
to apologize.