1.  “Internet User Trends: Year-End 1998,” 
The Strategis Group, Inc. 
1130 Connecticut Avenue, NW, Suite 325 
Washington, DC 20036 
Phone: 202-530-7500 
info@strategisgroup.com 
http://www.strategisgroup.com

2. The Yankee Group
31 St. James Avenue
Boston, MA 02116-4114
Phone: 617-956-5000
http://www.yankeegroup.com

3. Inteco
GartnerGroup 
Corporate Headquarters
56 Top Gallant Road
Stamford, Connecticut 06904
Phone: 203-316-1111 
http://www.inteco.com/

4. “Online Newcomers More Middle-Brow, Less Work-Oriented”
Pew Research Center
1150 18th Street, NW
Suite 975
Washington, DC 20036
Phone: 202/293-3126
http://www.people-press.org/ 

5. “The 1998 Small Law Firm Technology Survey,” published by the American Bar Association/Legal Technology Resource Center. ©1998 American Bar Association.

6.  “The Electronic Handshake”; Kevin P. Kilpatrick; Prepared by the National Center for State Courts, with funding from the State Justice Institute.©1995 National Center for State Courts.