Table
of Contents
Executive
Summary
Introduction
Section
1
Section
2
Summary
Appendix |
Section
2 - Case Study: Superior Court of Arizona in Maricopa County
Superior Court
of Arizona in Maricopa County
201 W. Jefferson
Phoenix, AZ 85003-2243
(602) 506-3204 (voice)
(360) 586-8869 (fax)
www.superiorcourt.maricopa.gov |
1 Court |
General Overview
Maricopa County Superior
Court provides free Internet access to its 20 million-record court docket.
Maricopa County serves a population of more than three million. The docket
contains the docket entries on all cases from 1987 forward. The system
is online in real-time, meaning that if information is entered within the
court system, the public has almost immediate access.
Court Records System Overview
The court’s case management
system dates back to the early 1980's and is hosted on a Bull DPS9000 mainframe,
programmed in COBAL. Instead of making a hefty investment to replace the
entire software and hardware system, Maricopa County decided to develop
an interface to the mainframe system and provide public access through
the Internet.
| Court Case Filings |
1998 Reported Filings |
| Civil |
34,621 |
| Criminal |
24,708 |
| Juvenile |
56,349 |
Electronic Public Access
Methods
Information is provided
in real-time to the public using public terminals located in the court
or remote via the Internet. The public accessing the court system via the
Internet must have an Internet browser with JAVA capabilities. JAVA is
a high-level programming language developed by Sun Microsystems that provides
additional programming capabilities for the Internet.
Available Information
The web browser interface
allows the public to locate a case by case number or by the name of one
of the parties. Civil, Criminal, Traffic, Tax, Probate, Family and Domestic
Relations case information is online. The case history provides information
from the court docket as to when the case was filed, actions taken in the
case, judge assigned, hearing dates schedules, etc.
Subscribers & Fees
The system is available
through the Internet; the court does not require a subscription or fee
for its use. Approximately 8000 “hits” are recorded on an average day of
court business.
Development & Maintenance
Costs
The development of the Web
interface took approximately four months from conception to the first working
pilot. Since the interface to the court record system is real-time access,
additional development by Maricopa County Court IS staff provides the user
with enhanced capabilities, such as case history and additional query reports.
The publicized cost to develop the Internet interface is stated as $10,000.
Additional financial and human resources were also required to complete
the project and transfer the knowledge learned from the project to the
Maricopa County Court IS staff, including software tools and additional
applications required to develop and maintain the system.
Court & EPA Staffing
There are approximately
2,800 employees of the Maricopa County Court System, fifty of which are
technical personnel handling the Court systems. Support for the EPA, including
help desk functions, is handled as part of the Judicial Information Services
Technical Department. The court also has a Public Information Officer,
who handles media and public inquiries and posts the high profile case
list to the court’s web site daily.
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