Table
of Contents
Executive
Summary
Introduction
Section
1
Section
2
Summary
Appendix |
Section 1.4
- Electronic Public Access Methods
Accessing court records electronically
usually involves accessing the court’s data with a public terminal, a remote
computer, or a kiosk.
Public terminal
Most courts provide access
to court records at the clerk’s counter or in a separate room for viewing
records. The information provided to these public terminals is usually
a “filtered” version of the data included in the court systems. This
is done for security and privacy and to follow the rules in state law for
public record access.
Remote computer
Many courts provide access
to court records via a dial-up terminal server or modem, or provide access
through the Internet. The information provided remotely is usually a “filtered”
version of the data included in the court systems. This is also done for
security and privacy and to follow the rules in state law for public record
access. Many times, courts will provide a terminal emulation access to
the same system as the public terminal.
Kiosks
Kiosks are an alternative
method of delivering court services to the public without using staff resources.
Some courts provide access to court records via an electronic kiosk, which
are typically placed in convenient locations for the public. Kiosks, like
remote computer access, can provide court record information twenty-four
hours a day, seven days a week. The “open” times are usually limited by
the business hours of the kiosk location. Using kiosks, courts can also
provide the public with a method for paying court costs through a credit
card transaction. Some even have laser printers for generating court forms.
Courts determine what type of information to provide to the public and
what type of information they may wish to receive. Access to kiosk information
is through a touch-screen monitor. With today’s multimedia technology,
kiosks can also provide information in various forms including text, graphics,
video, and a clear voice in different languages.
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